Case ID:
CASE012
New Cases
SLA Timer :
15hrs Remaining
₹1652.76
Customer Name
Divya
Customer ID
CST0384
Risk Level
High
Assigned To
Shakeeja
23 April 2025
12:10:45 PM
Transfer Happened
Transaction ID : TXN6578
01:15:29 PM
Risk Rule Detected
Multiple high-value transactions between 02:00 – 04:00 AM
01:20:36 PM
Investigator Assigned
Super Admin assigned this investigation to RamPaul (You)
02:30:18 PM
Investigation Closed
The transaction details did not match. Transaction rejected
Risk Score :
83
Low
-
10-40
Medium
-
40-70
High
-
70-100
Risk Rules Triggered
RULE0002
Transaction initiated from a device not used in the last 90 days - 10
RULE0004
Cookies were cleared within a short time before the transaction.
RULE0026
Device used differs from the user's historical device.
RULE0065
IP address does not match the user's historical location.
RULE0098
More than 2 cards used on the same device within 2 hours.