Investigation Centre
Total Investigation
43,600
Resolved Cases
56.8%
0.5%
Under Review Cases
46.8%
2.3%
New Cases
36.8%
0.5%
Filter By:
Risk Level
Case ID
Transaction ID
Customer Name
Customer ID
Fraud Type
Risk Level
Risk Score
Status
Evidence Collected
Assigned To
Assigned At
Resolved At
CASE001
TXN100030
Rajesh
CST1345
Stolen Identity
High
92
Under Review
Cardholder statement
Rajasekar
Apr 9, 2025
Apr 9, 2025
CASE002
TXN100031
Priya
CST8365
Fake Dispute
High
78
New Cases
Customer complaints
Ranjith Pandian
May 29, 2025
May 29, 2025
CASE003
TXN100032
Amit
CST5847
Fake Documents
Medium
65
Resolved
ID proof mismatch
Riya Sundar
May 2, 2025
May 2, 2025
CASE004
TXN100033
Neha
CST4859
False Refund
High
81
New Cases
Customer statement
Sandhya S
Jun 5, 2025
Jun 5, 2025
CASE005
TXN100034
Kavita
CST7954
Multiple Accounts
High
88
New Cases
Transaction pattern
Prasanna Pradhan
Apr 8, 2025
Apr 8, 2025
CASE007
TXN100036
Sneha
CST2803
Hacked Account
High
95
Under Review
Login history
Rekha Krishnan
Apr 10, 2025
Apr 10, 2025
CASE008
TXN100037
Arvind
CST8498
Unusual Payments
High
74
New Cases
Device fingerprint
Paari Kesan
Apr 30, 2025
Apr 30, 2025
CASE009
TXN100038
Pooja
CST4904
Chargeback Abuse
High
91
Under Review
Refund requests
Ajith Kannan
Apr 18, 2025
Apr 18, 2025
CASE010
TXN100039
Manish
CST4334
Refund Misuse
Low
45
Resolved
Payment screenshots
Chari Menon
Apr 10, 2025
Apr 10, 2025
CASE012
TXN100041
Divya
CST0384
Identity Mismatch
High
83
New Cases
Aadhar mismatch
Shakeeja
Apr 13, 2025
Apr 13, 2025
CASE013
TXN100042
Rohit
CST3732
Stolen Bank Info
High
93
Under Review
Bank statements
Rakhi Decruise
May 18, 2025
May 18, 2025
CASE014
TXN100043
Anjali
CST6493
Suspicious Activity
Medium
52
Merchant logs
Nikhila Raj
May 22, 2025
May 22, 2025
CASE015
TXN100044
Arjun
CST8493
Fake Identity
High
89
Under Review
AI anomaly detection
Meera P
May 27, 2025
May 27, 2025
CASE016
TXN100045
Suresh
CST7394
Fake Dispute
High
77
New Cases
Phone call records
John J
May 22, 2025
May 22, 2025
CASE017
TXN100046
Nitin
CST3940
High Cash Withdraw
High
86
Under Review
Refund claim pattern
Jenish Alex
Apr 16, 2025
Apr 16, 2025
CASE018
TXN100047
Vinay
CST7384
Unauthorized Purchase
Medium
70
Cardholder statement
Manjula Martin
May 29, 2025
May 29, 2025
CASE019
TXN100048
Kiran
CUST1041
Fake Details
Medium
58
New Cases
Password change logs
Amutha Mukund
May 28, 2025
May 28, 2025
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