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Case ID:

CASE013

Under Review

SLA Timer :

26hrs Remaining

₹23563.58

Customer Name

Rohit

Customer ID

CST3732

Risk Level

High

Assigned To

Rakhi Decruise

23 April 2025

12:10:45 PM

Transfer Happened

Transaction ID : TXN6578

01:15:29 PM

Risk Rule Detected

Multiple high-value transactions between 02:00 – 04:00 AM

01:20:36 PM

Investigator Assigned

Super Admin assigned this investigation to RamPaul (You)

02:30:18 PM

Investigation Closed

The transaction details did not match. Transaction rejected

Risk Score :

93

Low

-

10-40

Medium

-

40-70

High

-

70-100

Risk Rules Triggered

RULE0002

Transaction initiated from a device not used in the last 90 days - 10

RULE0004

Cookies were cleared within a short time before the transaction.

RULE0026

Device used differs from the user's historical device.

RULE0065

IP address does not match the user's historical location.

RULE0098

More than 2 cards used on the same device within 2 hours.